Our shipping costs
High Shipping Costs for Frozen Food: Why?
Dear customers,
You may have noticed that the shipping costs for frozen food in our online shop are slightly higher than for other products. This has a simple reason: The delivery of frozen food requires special care.
Why is that?
- Temperature Control: Frozen food must be stored at a constant temperature of -18°C (0°F) or colder throughout transport. This is necessary to ensure the quality of the food and prevent bacteria growth.
- Special Packaging: Frozen food needs to be transported in special packaging that protects it from temperature fluctuations. This includes, for example, styrofoam boxes and dry ice.
- Higher Transportation Costs: Shipping frozen food comes with higher transportation costs for the carrier. This is because they require special vehicles and equipment to transport the goods safely and reliably.
We strive to keep shipping costs as low as possible.
We understand that the high shipping costs for frozen food can be an annoyance. Therefore, we strive to keep the shipping costs as low as possible. We achieve this by collaborating with experienced carriers who can offer us favorable conditions.
Price Scale for Frozen Food:
- Up to €40 order value: €25 shipping cost
- Up to €60 order value: €15 shipping cost
- Up to €90 order value: €7 shipping cost
- Over €90 order value: Free shipping
We hope this explanation helps you better understand the high shipping costs for frozen food.
Thank you for your understanding!
Your Team at KO&CO Shop
Additional Notes:
- You can lower the shipping costs for frozen food by ordering a larger quantity. This spreads the shipping cost across more products.
- Check our website for current offers and promotions. This may allow you to order frozen food online even cheaper.
We hope this notice text is helpful for you.
Should you have any further questions, please don't hesitate to contact us.